Helpful answers
Commercial cleaning questions, answered.
Find answers below. If your question is specific to your space, request a quote and tell us what you need.
FAQ
General
How do I get an estimate, and do you offer site visits?
Contact Emerald Cleaners to describe your facility and cleaning needs. We can arrange a site visit when helpful so we can understand the space, scope and schedule before preparing a tailored estimate.
How are cleaning schedules arranged?
We build schedules around your business hours and priorities, with recurring or one-time service options. We will confirm the frequency, timing and scope with you before work begins.
Which communities do you serve?
We serve Belleville, Kingston, Quinte West and Trenton, Napanee, Stirling, Brighton, Picton and surrounding Eastern Ontario communities. Ask us about your location and we will confirm availability.
Are you insured?
Yes. Emerald Cleaners is fully insured, giving commercial clients confidence that their facility is cared for by a properly insured cleaning company.
Are your staff background-checked?
We use background-checked staff and take care in selecting dependable team members for commercial cleaning work. We can discuss site-specific access and security requirements during your consultation.
What happens if I am not satisfied with a cleaning?
Your satisfaction matters. If something is missed or does not meet the agreed scope, let us know promptly and we will return to address and fix the issue.
Do you provide commercial and specialty cleaning?
Our core focus is commercial cleaning, and we can discuss specialty cleaning needs based on your facility, surfaces and requirements. We will clarify what is included in your estimate before scheduling service.
How do I request service?
Reach out to Emerald Cleaners with your business name, location, facility type and preferred timing. We will follow up to learn about your needs, answer questions and arrange an estimate or site visit.
Still wondering?
Let's talk about your space.
A few details are enough to start a commercial cleaning quote.