Frequently asked questions
Are your cleaning services available for small businesses and large corporations alike?
Absolutely! Emerald Cleaners caters to businesses of all sizes. Whether you have a small office space or a large corporate facility, we have the expertise and resources to deliver exceptional cleaning services.
How often can I schedule cleaning services?
We offer flexible scheduling options to accommodate your specific requirements. Whether you need daily, weekly, bi-weekly, or monthly cleaning services, we can create a customized cleaning schedule that fits your business needs.
What sets Emerald Cleaners apart from other janitorial service providers?
At Emerald Cleaners, we take pride in our attention to detail, professionalism, and commitment to customer satisfaction. Our highly trained and experienced staff, combined with state-of-the-art equipment, ensures that we consistently deliver superior cleaning results.
Can I trust Emerald Cleaners with the security of my premises?
Absolutely. We understand the importance of maintaining a secure environment for our clients. All our staff members undergo thorough background checks, and we prioritize confidentiality and professionalism in our work.
What areas do you serve?
Emerald Cleaners currently provides janitorial services to clients in Belleville, Kingston, Napanee, Picton,Trenton, Quinte West and surrounding areas. If you are unsure whether we cover your location, please feel free to reach out to us for more information.
How can I request a quote for your cleaning services?
Requesting a quote is easy! Simply visit our website and fill out the contact form with your details and specific cleaning requirements. Alternatively, you can give us a call or send us an email, and our friendly team will promptly assist you.
What happens if I am not satisfied with the cleaning service?
At Emerald Cleaners, customer satisfaction is our top priority. If you are not completely satisfied with our cleaning service, please notify us within 24 hours, and we will make it right. We strive to ensure that every client receives the highest level of service and satisfaction.
Are you fully insured?
Yes, every member of Emerald Cleaners is fully insured and WSIB covered.
Can you provide references?
Yes, references are available upon request.