Fully insured24-hour return-to-fixLocal since 2020

Helpful answers

Commercial cleaning questions, answered.

Find answers below. If your question is specific to your space, request a quote and tell us what you need.

FAQ

General

How do I get an estimate, and do you offer site visits?

Contact Emerald Cleaners to describe your facility and cleaning needs. We can arrange a site visit when helpful so we can understand the space, scope and schedule before preparing a tailored estimate.

How are cleaning schedules arranged?

We build schedules around your business hours and priorities, with recurring or one-time service options. We will confirm the frequency, timing and scope with you before work begins.

Which communities do you serve?

We serve Belleville, Kingston, Quinte West and Trenton, Napanee, Stirling, Brighton, Picton and surrounding Eastern Ontario communities. Ask us about your location and we will confirm availability.

Are you insured?

Yes. Emerald Cleaners is fully insured, giving commercial clients confidence that their facility is cared for by a properly insured cleaning company.

Are your staff background-checked?

We use background-checked staff and take care in selecting dependable team members for commercial cleaning work. We can discuss site-specific access and security requirements during your consultation.

What happens if I am not satisfied with a cleaning?

Your satisfaction matters. If something is missed or does not meet the agreed scope, let us know promptly and we will return to address and fix the issue.

Do you provide commercial and specialty cleaning?

Our core focus is commercial cleaning, and we can discuss specialty cleaning needs based on your facility, surfaces and requirements. We will clarify what is included in your estimate before scheduling service.

How do I request service?

Reach out to Emerald Cleaners with your business name, location, facility type and preferred timing. We will follow up to learn about your needs, answer questions and arrange an estimate or site visit.

FAQ

Pricing & Scope

How much does commercial cleaning cost in Eastern Ontario?

As a budgeting benchmark, recurring commercial cleaning generally runs $0.05 to $0.55 per square foot per month depending on facility type, or roughly $30 to $50 per cleaner per hour. Frequency drives the total: a 10,000-square-foot office commonly budgets $700 to $1,500 a month at two nights a week and $1,800 to $3,600 at five. These are planning ranges, not prices. Your figure comes from a walkthrough and an accepted written scope.

Why is one cleaning quote much cheaper than another?

Labour is 50 to 70 percent of a cleaning company's cost, so a much lower bid almost always means fewer hours, fewer rooms or a lower frequency. Compare the room list, the frequency per room and the exclusions before comparing monthly totals.

How often should our restrooms be cleaned?

Low-traffic staff restrooms need one full service per day. Restrooms with visitor traffic need one full service plus a mid-shift check. Busy public restrooms need three to four full services per day. Frequency should follow daily user volume rather than building size.

Do you respond to formal RFPs and written scopes?

Yes. We complete your pricing form in the structure you send, state our exclusions plainly, and provide insurance, WSIB and staff screening documentation with the proposal. If you do not have an RFP, a walkthrough and a written scope are enough to get started.

Do you clean warehouses, gyms and fitness facilities?

Yes. Alongside offices, clinics, schools, hotels, dealerships, retail and condominium common areas, we scope warehouse and industrial sites by zone and cover fitness facilities including equipment touchpoints, change rooms, showers and studio floors.

Still wondering?

Let's talk about your space.

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